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Sales and Service Team Leader

1 month ago

Newbury, West Berkshire, United Kingdom CH&CO Full time
About the Role:

We are seeking a highly skilled Assistant Manager to join our team at CH&CO. As a key member of our management team, you will be responsible for leading our sales and service team to deliver exceptional customer experiences. Key Responsibilities:
  • Ensure the highest standards of customer service and satisfaction.
  • Lead and motivate the sales and service team to achieve sales targets and customer satisfaction goals.
  • Develop and implement effective sales and customer service strategies.
  • Monitor and report on sales and customer service metrics.
  • Work closely with the general manager to achieve business objectives.

What's in it for you?

We offer a range of benefits and development opportunities to support your career growth and well-being, including:

  • Personal Development and Training opportunities.
  • Life assurance scheme.
  • Pension scheme.
  • Holiday allowance.
  • Private medical eligibility.
  • Eye care.
  • A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance.
  • Family friendly support.
  • Regular social events and communication with our leaders.
  • Holiday purchase scheme.
  • Volunteering days.
  • Professional subscriptions.
  • Recognition schemes and people awards.
  • Long service awards.
  • Access to some great high street discount vouchers.