Receptionist - Front of House

2 days ago

Leeds, Leeds, United Kingdom Markel International Services Ltd Full time

About the Role:

We are seeking a highly organized and customer-focused Receptionist to join our team at Markel International Services Ltd in Leeds. As the first point of contact for clients and visitors, you will be responsible for providing exceptional customer service and ensuring a smooth and efficient experience for all.

Key Responsibilities:

  • Manage the reception desk and provide a warm welcome to clients and visitors
  • Meet and greet clients, manage conference facilities, and book rooms and catering requirements
  • Provide administrative support to the Operations and Support Services Manager
  • Ensure all post is managed and distributed in a timely manner, adhering to deadlines and data protection regulations
  • Provide excellent customer service for inbound reception calls, maintaining high service levels
  • Ensure all security and H&S requirements are maintained when welcoming visitors and new starters

Requirements:

  • Demonstrate strong communication and organizational skills, with the ability to prioritize workload
  • Good IT skills, including strong attention to detail and accuracy when managing and logging calls
  • Excellent customer service skills, with a focus on delivering first-class client care and communication
  • Effective team player, with a positive and cooperative attitude towards colleagues

What We Offer:

  • A competitive starting salary, plus annual bonus and strong benefits package
  • 25 days paid holiday, plus Bank Holidays, with the opportunity to buy/sell extra leave
  • Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, and season ticket loan
  • Countless opportunities to learn new skills and develop in your career, with support to help you succeed

About Us:

Markel International Services Ltd is a global company with over 60 offices in 20+ countries, providing insurance, reinsurance, specialist advisory, and investment operations. We value diversity and are committed to creating a workplace that is inclusive and supportive of all employees.

How to Apply:

Choose 'Apply Now' to fill out our short application, so that we can find out more about you.

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