Front of House Supervisor
6 days ago
Job Summary:
We are seeking a highly experienced and skilled Restaurant Operations Manager to join our team at Wagamama. As a key member of our management team, you will be responsible for overseeing the front of house operation and ensuring that our guests receive exceptional service.
Key Responsibilities:
- Support the management team to develop and grow the front of house team, ensuring they are engaged, motivated, and meeting Wagamama standards.
- Embody our people promise and values through your actions and behavior, inspiring and motivating your team to provide exceptional service to our guests.
- Manage labour and rotas to ensure efficient operation of the front of house.
- Understand financial performance of the restaurant and make informed decisions to drive sales and profitability.
- Lead by example, demonstrating a passion for creating an inclusive environment where team members feel respected and valued.
- Think on your feet and make quick decisions to resolve issues and drive results.
What We Offer:
- A competitive hourly rate of £13.00, with opportunities for bonuses and tips.
- A dedicated 4-week training program to support your growth and development.
- Internal progression opportunities and fully funded apprenticeship programs.
- A generous free food allowance and discounts on food and merchandise.
- A comprehensive pension scheme and 28 days holiday.
- Access to Kintsugi wellness programs and financial wellbeing support.
Requirements:
- Experience as a supervisor or manager in a fast-paced, complex environment.
- Strong communication and leadership skills, with the ability to inspire and motivate a team.
- Ability to understand financial performance and make informed decisions.
- Experience in managing labour and rotas.
- Passion for creating an inclusive environment and driving results.
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