Assistant Accommodation Advisor

7 days ago


London, Greater London, United Kingdom UK Dementia Research Institute Full time
Job Summary

We are seeking a highly organized and customer-focused individual to join our team as an Assistant Accommodation Advisor. This role will provide front-of-house reception services, including key and visitor management, and ensure the smooth operation of our residential facilities.

Key Responsibilities
  • Provide exceptional customer service to residents, visitors, and contractors
  • Manage keys and access control systems
  • Handle lockouts and provide assistance as needed
  • Ensure security and identity checks are carried out
  • Record visitor and contractor information
  • Work collaboratively with the Accommodation team to maintain a safe and welcoming environment
Working Arrangements

This is a full-time role, working Monday to Friday, 8am-7pm, and Saturday, 9am-5pm. Summer period hours will be worked on a rota basis, including weekends.

Benefits
  • 41 days annual leave
  • Hybrid Final Salary Pension Scheme
  • Cycle to work scheme and season ticket loan
  • On-site gym
  • Enhanced maternity, paternity, and adoption pay
  • Employee assistance programme
  • Discounted medical insurance
About Us

As a leading research institute, we are committed to creating a diverse and inclusive environment that fosters creativity and innovation. We welcome applications from individuals who share our values and are passionate about delivering exceptional service.



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