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London, Greater London, United Kingdom iQ Student Accommodation Full time{"title": "Legal Counsel Role at iQ Student Accommodation", "subtitle": "Join our team as a Legal Counsel and contribute to the success of iQ Student Accommodation", "content": "iQ Student Accommodation is a leading provider of student accommodation in the UK, with a commitment to delivering exceptional student experiences. We are seeking a talented Legal...
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London, Greater London, United Kingdom iQ Student Accommodation Full time{"title": "Legal Counsel Role at iQ Student Accommodation", "subtitle": "Join our team as a Legal Counsel and contribute to the success of iQ Student Accommodation", "content": "iQ Student Accommodation is a leading provider of student accommodation in the UK, with a commitment to delivering exceptional student experiences. We are seeking a talented Legal...
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Student Accommodation Advisor
2 months ago
About the Role
iQ Student Accommodation is seeking a highly skilled and customer-focused individual to join our site-based customer service team. As a Customer Service Advisor, you will play a vital role in ensuring our students feel at home in our 76 sites across 29 UK cities.
Key Responsibilities
- Provide exceptional customer service to students, responding to their queries and concerns in a timely and professional manner.
- Act as a point of contact for students, providing information and support on a range of topics, including accommodation, facilities, and services.
- Work closely with other teams to resolve issues and improve the overall student experience.
- Develop and maintain strong relationships with students, colleagues, and other stakeholders to ensure a positive and supportive community.
What We're Looking For
We're seeking a positive, team player who thrives in a fast-paced environment. You'll have excellent communication and interpersonal skills, with a strong ability to build rapport with students and colleagues alike. Previous customer service experience is essential, as is a passion for delivering exceptional service and making a real difference in people's lives.
What We Offer
In return for your hard work and dedication, you'll receive a competitive salary, comprehensive training and development opportunities, and the chance to work with a dynamic and supportive team in a business that's committed to excellence.