Senior Shop Operations Manager
7 hours ago
Job Title: Senior Shop Operations Manager
About the Role:
We are seeking a highly skilled and motivated Senior Shop Operations Manager to join our team in London & South East. As a Senior Shop Operations Manager, you will be responsible for leading a team of shop managers and overseeing the day-to-day operations of our shops across the region.
Key Responsibilities:
- Develop and implement effective operational strategies to drive business growth and improve customer satisfaction.
- Lead and motivate a team of shop managers to achieve exceptional performance and results.
- Monitor and control operational costs, including payroll, waste, and shrinkage.
- Communicate effectively with internal stakeholders, including shop teams and other operational departments.
- Support the Area Manager and Divisional Manager through project work.
About You:
The ideal candidate will have a proven track record of success in a similar role, excellent leadership and communication skills, and a strong understanding of retail operations and customer service.
What We Offer:
We offer a competitive salary, fully expensed company car, laptop, and phone, as well as opportunities for career development and growth.
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