Senior Operations Manager
4 weeks ago
Job Summary
We are seeking a highly skilled Senior Operations Manager to join our team at Study Group. This role will leverage expertise in operations, process management, and project management to design, implement, and enhance a standardized, optimized operating model across our network of teaching centres.
Key Responsibilities
- Collaborate closely with the Business Transformation team to ensure that new centre mobilisation projects are delivered on time, within scope, and budget.
- Develop and manage data analytics frameworks to track operational efficiency, service levels, and centre performance, providing insights to drive decision-making.
- Develop and manage detailed and integrated project plans that coordinate activities across existing centres and those being mobilised.
- Manage and control changes to scope, schedule, and costs to maintain project alignment.
- Ensure compliance with internal policies and external regulations and that quality standards are consistently met across all centres.
About You
- Agile Methodology Experience: Experience with Agile methodologies, enabling iterative improvements and adaptability during project implementation.
- Strong Project Management Skills: Proven track record in managing and delivering complex projects in an international corporate environment.
- Proficiency in Methodologies: Familiarity with Prince2 or similar project management methodologies.
- Technology Skills: Experienced in using MS Office (Excel, PowerPoint), SharePoint/Microsoft Teams, or similar knowledge management systems.
About Us
Study Group is a leading international education provider dedicated to helping students around the world create a brighter future and reach their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we provide students with the resources and guidance they need to succeed.
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