Commercial Operations Manager for Retail and Wholesale Excellence
5 days ago
The Body Shop International Limited seeks an exceptional Commercial Operations Manager to drive commercial excellence in retail and wholesale operations. Based in Brighton, this role presents a unique opportunity to join a pioneering brand as it embarks on its next chapter.
This is a critical position that provides strategic support to the EMEA Franchise Commercial team by ensuring accurate pricing and data-driven decision making. You will work closely with internal teams to provide comms support, product updates, wholesale planning, reporting, and analysis.
About the Role- Maintain accurate wholesale price data, capturing missing prices and ensuring compliance with internal auditing requirements.
- Support new product sell-in from start to finish, including preparing order forms, checking offer data, liaising with Supply Chain and Brand Teams, and loading prices.
- Conduct month-end pricing checks while maintaining a robust process.
- Collaborate with Forecasting and Supply Chain teams to optimize order maximization, stock utilization, and decision-making on stock shortages.
- Manage Value Offer credits due to franchise partners.
- Assist the Commercial Manager in running reports, sourcing information, investigating queries, and adapting to changing priorities.
- Support franchise partners with ad-hoc queries, pricing discrepancies, and product updates.
- Experience in providing commercial, analytical, and decision-making support within a retail or consumer business.
- Advanced analytical capabilities, attention to detail, and solid Excel skills.
- Ability to work with and influence others across multiple functions and channels.
- Exceptional organizational skills and prioritization of a busy workload.
The estimated salary for this position is £45,000 - £55,000 per annum, depending on experience. The company offers a range of benefits, including competitive pension schemes, employee discounts, and opportunities for career growth.
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