Complaints Handler and Customer Experience Expert

Job DetailsAt NHBC, we are looking for an experienced Complaints Root Cause Expert to join our Consumer Affairs Team. As a key member of the team, you will play a critical role in driving good consumer outcomes through root cause analysis and analytical consumer end-to-end journey reviews.**Responsibilities:**Conduct in-depth root cause analysis to identify...

Job Description:We are seeking a skilled Motor Claims Handler to join our team in Croydon, managing the claims portfolio for a key client.In this role, you will handle claims from start to finish, including small losses to complex high-value losses. Your responsibilities will include:Managing incoming phone calls and post related to claimsAdvising clients on...

About the Role:We are currently looking for a skilled Insurance Account Handler to join our team in Milton Keynes. As an Insurance Account Handler, you will be responsible for managing a portfolio of clients and providing them with expert advice on insurance products and services.You will work closely with our clients to understand their requirements and...

At Dularge sl, we are seeking a highly skilled Customer Service Representative to join our team. This is an exciting opportunity for an experienced professional to work on a Car Finance project in Milton Keynes or remotely.The successful candidate will be responsible for supporting customers through proactive reviews and inbound call handling, recording...

Are you passionate about enhancing customer experiences and driving meaningful change? Join Air IT as a Customer Journey Manager, where you'll play a key role in improving our end-to-end customer journey.Key Responsibilities:Customer Feedback: Send timely automated/manual surveys and gather feedback from budget holders and ad-hoc sources.Data Analysis &...

Job Description About the RoleAs a Pharmaceutical Complaints Specialist, you will be responsible for managing customer complaints and collaborating with stakeholders to resolve issues. This role requires strong communication skills and the ability to navigate software systems. Key ResponsibilitiesComplete intake processes for customer complaints, including...

Job OverviewWe are seeking an experienced Customer Service Advisor to join our team at Dularge sl. This role involves providing exceptional support to customers through proactive reviews and inbound call handling.Salary: £150 per dayLocation: Milton Keynes/Hybrid (Training: Wk 1 office based Mon/Tues, Wk 2 Fully Remote, Wk3 - office based Mon/Tues - then...

In this senior role, you will have the opportunity to challenge the status quo, shape strategies, and make a lasting impact on our organization's customer experience. As a Senior Customer Insight Coordinator at Air IT, you will be responsible for owning and reporting on CSAT and NPS metrics, ensuring accuracy and reliability.Responsibilities:Cross-Functional...

Job Title: Insurance Claims HandlerWe are recruiting for a Claims Handler to join our team in Aylesbury. This is a permanent position with a salary range of £5,000-£25,000 per annum (dependent on experience).About the Role:This role involves handling inbound and outbound calls from customers, resolving queries and complaints in a professional manner, and...

Remote Motor Claims Handler Position at Aston CharlesWe are looking for a highly skilled Motor Claims Handler to join our team in the UK. This is a unique opportunity to work from home full-time and be part of a company that's pushing the boundaries of the insurance industry.The successful candidate will have experience handling claims, working with insurer...

Job Overview:We are seeking an exceptional Senior Customer Experience Manager to drive meaningful change and enhance customer experiences at Air IT Limited.Key Responsibilities:Customer Feedback: Send timely automated/manual surveys and gather feedback from budget holders and ad-hoc sources.Data Analysis & Insights: Bring customer feedback to...

Job Summary: We are seeking a Customer Experience Coordinator to join our Recruitment Agenda team in Milton Keynes. The successful candidate will have excellent customer service skills and the ability to work effectively in a fast-paced dealership environment.Key Responsibilities:Meet and greet customers, understand their service requirements, and complete...

Role OverviewA key member is sought to join the team of 8 Claims Handlers at Stride Resource Management Ltd. The ideal candidate will handle and settle diverse Casualty claims, typically over £75K, including Employers' Liability, Public Liability and Product claims. This involves providing expert advice to policyholders within specified timeframes, ensuring...

Job Title: Motor Claims HandlerAbout the Role: We are seeking an experienced Motor Claims Handler to join our team in a 100% home-based role. As a Motor Claims Handler, you will be responsible for handling Own Damage and 3rd Party claims, encompassing both Private and Commercial vehicles.Key Responsibilities: • Handle motor claims including Own Damage and...

Job DescriptionWe are seeking a highly skilled Candidate Name to fill the role of Customer Experience Manager at Air IT Limited. In this position, you will play a key part in driving meaningful change and enhancing customer experiences.About the RoleThis senior role involves collaborating across teams to influence and enhance specific customer touchpoints,...

Job OpportunityWe are excited to offer a challenging and rewarding role as a Customer Experience Lead at Mixxos. In this position, you will be responsible for leading the membership and events team, ensuring that we deliver exceptional customer service to our clients.You will have a minimum of 2 years' experience in a leadership role, with a proven track...

Elevate your career as a Customer Experience Advocate at identifi Global Resources, where you will play a pivotal role in delivering exceptional customer service and technical support.This rewarding position involves working closely with our team to resolve technical issues, provide expert guidance, and escalate complex problems to senior experts. As a...

Motor Insurance Claims Expert - Milton KeynesAston Charles is seeking an experienced motor insurance claims expert to join their team on a full-time basis. As a key member of the team, you'll play a critical role in delivering exceptional customer service and driving business growth through effective claims handling.In this dynamic, 100% home-based role,...

Job SummaryThe Retail Experience Expert at Levi Strauss & Co. is responsible for creating an engaging and personalized shopping experience for customers. This role involves delivering exceptional customer service, maintaining a thorough understanding of our products, and developing strong relationships with customers to drive sales and achieve store goals.

Job Summary: We are seeking an experienced Associate Mechanical Engineer to join our team at Expert Employment. The ideal candidate will have a strong background in Building Services Engineering and a proven track record of delivering successful projects.About the Role: As an Associate Mechanical Engineer, you will be responsible for leading the development...