Complaints Root Cause Expert

Salary: £35,000 - £39,000 per annum, depending on experienceThis role is based in Milton Keynes and involves a hybrid working model once fully trained.About the CompanyWe are a modern IT support group investing in technology, data, and new ways of working. Our company values include being lifestyle and family friendly, with a focus on good consumer...

We are seeking a highly motivated Consumer Outcomes Investigator to join our team at CV-Library. As a Consumer Outcomes Investigator, you will be responsible for conducting deep-dive thematic root cause analysis of complaints data to help reduce complaints and provide recommendations for improvements.You will also support the Consumer Affairs Team in...

Key ResponsibilitiesAs a Consumer Outcomes Specialist, you will play a key role in ensuring good consumer outcomes by conducting root cause analysis of complaints data and providing recommendations for improvements.You will also be responsible for establishing and maintaining relationships with key stakeholders to foster successful root cause analysis and...

Job OverviewWe are looking for a Complaints Handler and Customer Experience Expert to join our team. The successful candidate will be responsible for handling customer complaints in a professional and timely manner.Main AccountabilitiesInvestigate customer complaints thoroughly and fairly.Develop effective solutions to resolve customer issues.Maintain high...

Job Title: Data Analysis SpecialistEstimated Salary: £35,000 - £39,000 per annumThis is an IT support group seeking a skilled Data Analysis Specialist to join our team. As a Data Analysis Specialist, you will play a crucial role in carrying out deep-dive thematic root cause analysis of complaints data to help reduce complaints and provide recommendations...

OverviewNHBC is a leading provider of consumer protection in the UK financial services industry.We are seeking a highly experienced Financial Management Leader to join our team and shape consumer relations strategies, oversee complaint handling excellence, and ensure regulatory compliance.This is an exceptional opportunity for a motivated individual to drive...

Job DescriptionWe are seeking a highly skilled Financial Expert to join our team as an Operations Finance Business Partner. This is an excellent opportunity for a finance professional looking to work closely with operations in a food manufacturing environment.Your primary responsibility will be to lead the yearly budget standard costing cycle from raw...

Job DescriptionWe are seeking a highly skilled Data Insights Specialist to join our Consumer Affairs Team at NHBC. As a key member of the team, you will play a critical role in driving good consumer outcomes through deep-dive thematic root cause analysis and analytical consumer end-to-end journey reviews.**Responsibilities:**Carry out in-depth data analysis...

About the JobThis role requires a seasoned professional to lead a team managing regulatory and conduct compliance risks, providing specialist advice, and promoting a compliance culture throughout the business.Key AccountabilitiesLead a team of Compliance Executives responsible for day-to-day advisory and ongoing business change and project delivery.Assess...

Job Title: Junior Network Operations ExpertEstimated Salary: $80,000 - $105,000 per yearCompany Overview: At Hamilton Barnes Associates Limited, we are committed to delivering high-quality internet services to our customers. Our team is dedicated to providing excellent service and support, and we are seeking a talented Junior Network Operations Expert to...

Estimated Salary: £38,500 - £42,500 per annumThis is an exciting opportunity to join our team as a Consumer Insights Analyst. We are looking for someone who can carry out deep-dive thematic root cause analysis of complaints data and provide recommendations for improvements to drive good consumer outcomes.About UsWe are a forward-thinking IT support group...

Job Overview:We are seeking an exceptional Senior Customer Experience Manager to drive meaningful change and enhance customer experiences at Air IT Limited.Key Responsibilities:Customer Feedback: Send timely automated/manual surveys and gather feedback from budget holders and ad-hoc sources.Data Analysis & Insights: Bring customer feedback to...

Austin Fraser is looking for a skilled Quality Manager to join its manufacturing site near Milton Keynes.Job DescriptionThe primary role is to provide technical and quality support to the factory, ensuring tasks are completed to the required standards.Key Accountabilities:Foster a culture of continuous improvement by implementing and maintaining high-quality...

Senior EHS Professional OpportunityWe are seeking a senior EHS professional to lead our health and safety efforts across a large manufacturing site in Oxfordshire/Buckinghamshire.As a seasoned expert in the field, you will be responsible for developing and implementing comprehensive health and safety strategies, ensuring the well-being of our employees and...

Job Summary:We are seeking a Compliance Coordinator to join our team, responsible for ensuring full compliance with quality, food safety, and environmental standards across the group. As a key member of the quality team, you will support the Group Quality Manager and business in maintaining site standards, troubleshooting incidents, and identifying root...

Key ResponsibilitiesSafely perform routine preventative and reactive maintenance tasks.Update records of tasks and work completed using the CMMS system.Respond to breakdowns, identifying root cause analysis to prevent reoccurrence.Service and repair equipment on site, adhering to health and safety guidelines.You will have the opportunity to work with a...

About the RoleWe are looking for a talented engineer who can confidently take ownership of breakdowns and tasks, ensuring maintenance procedures are followed. You will be responsible for safely carrying out planned maintenance across the site, updating records of tasks and work completed using the CMMS system.As a key member of the engineering team, you will...

Are you a skilled Legal Counsel looking for a new challenge?CV-Library, a professional regulatory board, seeks an experienced solicitor to join their team as an In-house Conduct Counsel. The successful candidate will work closely with internal teams to provide comprehensive legal advice and support across various complaint tracks and casework.Provide expert...

We are looking for a Technical Support Engineer to join our R&D team. As a Technical Support Engineer, you will be responsible for troubleshooting and resolving technical issues related to our intelligent management systems.You will work closely with our R&D team to identify and resolve root causes of technical issues, using your expertise in test and...

Job Summary:Pioneer Selection is a leading company in the industry, and we are seeking a Multi Skilled Technician to join our team.The successful candidate will have a strong background in electrical engineering with experience in maintenance and repair, and will be responsible for maintaining and repairing electrical systems and equipment.A competitive...