Customer Service Representative

1 week ago


Milton Keynes, Milton Keynes, United Kingdom Dularge sl Full time
Job Overview

We are seeking an experienced Customer Service Advisor to join our team at Dularge sl. This role involves providing exceptional support to customers through proactive reviews and inbound call handling.

Salary: £150 per day

Location: Milton Keynes/Hybrid (Training: Wk 1 office based Mon/Tues, Wk 2 Fully Remote, Wk3 - office based Mon/Tues - then one day in the office p/w thereafter)

Job Responsibilities:

  • Supporting customers through proactive reviews and inbound call handling.
  • Recording complaints and escalating to Case Handlers.
  • Writing bespoke letters to customers.
  • Dealing with adhoc case tasks as directed by the Quality Manager.
  • Previous letter writing experience with the ability to adapt letter templates.

About Us: Dularge sl is a market leading financial services resourcing business. We have excellent opportunities to develop and enhance your experience within the financial services industry.



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