Customer Service Representative
15 hours ago
About the Job:
We are looking for a skilled Customer Service Representative to join our team at Victoria's Secret. As a key member of our sales floor, you will be responsible for delivering exceptional customer service, responding to customer inquiries, and resolving any issues promptly.
Your Key Responsibilities:
- Deliver exceptional customer service, responding to customer inquiries and resolving any issues promptly
- Provide expert advice on our products, including bra fitting and style recommendations
- Maintain a high level of visual merchandising standards, ensuring the store looks appealing and well-organized
- Contribute to a positive working environment, supporting colleagues and upholding company values
Our Team:
You will be part of a dynamic and supportive team, committed to delivering exceptional customer service and achieving sales targets. Our team members are passionate about our products and enjoy working together to create a welcoming and inclusive shopping environment.
What We Offer:
- A competitive salary of approximately £25,000 per year, based on location and experience
- 25% discount on a wide range of Victoria's Secret, Next, Gap, and Lipsy products
- Access to free financial, health, and wellbeing services, including 24/7 digital GP
- Ongoing learning and development opportunities, including on-the-job training and skill development
- Core benefits, including pension contributions and life assurance
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