Customer Service Representative
5 days ago
Job Overview:
We are seeking a Customer Service Representative to join our team at Hays Talent Solutions. As a Customer Service Representative, you will be responsible for delivering exceptional customer service and ensuring that all customer queries are responded to and actioned in a timely manner.
Salary:
The successful candidate will receive a competitive salary of £12 per hour (PAYE), providing a stable financial foundation for your career growth.
Key Responsibilities:
- Respond to customer inquiries via phone, email, or other communication channels.
- Action customer queries and resolve issues promptly and professionally.
- Maintain accurate records of customer interactions and correspondence.
- Work collaboratively with internal teams to ensure seamless delivery of services.
Requirements:
- GCSE or equivalent English Language and Mathematics is desirable.
- Previous customer service experience, preferably within the finance industry.
- Effective communication and negotiation skills in both written and verbal formats.
- Excellent administrative skills with attention to detail and accuracy.
- Able to work in a pressurised environment while maintaining focus on personal and company objectives.
Benefits:
- Opportunity to work with a leading automotive brand.
- Modern facilities with amenities such as an onsite café, hot desks, and free parking.
- Hybrid working arrangement with 3 days of remote work and 2 days of office-based work.
- Silent room for prayer or reflection.
- Potential for long-term career progression and permanent roles.
About Us:
Hays Talent Solutions is a leading recruitment agency dedicated to providing high-quality talent solutions to clients across various industries. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction.
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