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Financial Operations Specialist
2 months ago
Job Title: Financial Operations Specialist
Company: Aimee Willow Connex
Job Summary:
We are seeking a highly skilled Financial Operations Specialist to join our team. The successful candidate will be responsible for providing exceptional client service, maintaining internal and client relationships, and effectively identifying any risks to prevent loss of income and reputation to our business.
Key Responsibilities:
Debtor Receipts- To ensure that all collections are receipted onto the debtor accounts daily via the operating system.
- To ensure the allocation of receipts are accurate and the correct remittances have been received and saved to the database.
- To ensure all cheque receipts are paid into the designated bank account daily.
- To ensure the suspense account is reviewed regularly and liaise with Credit Controllers, debtors and the Client to obtain allocation details to ensure this account is kept to a minimum.
- Email the operations team daily with details of any unidentified and unallocated receipts from that day which has been posted to the suspense account
- To liaise with Credit Controllers, Debtors and Clients regarding all cash receipt and allocation queries.
- Collating and raising documentation for debtor refunds and processing these once approved through the operating system.
- To process any authorised cash transfer requests received from the Operations team.
- To complete the daily reconciliation of cash receipts to the bank statements (All bank accounts).
- To complete the daily reconciliation of all C3 cash receipt / collection transactions/postings to the bank and funding facility.
- To ensure when remittances are received details and follow up dates are entered onto the customer ledger on the operating system along with verification notes.
- To ensure the security of funds at all times, minimising client losses and bad debts.
- To provide regular feedback to the Client Executives and Client Managers about any issues that may impact upon security or client retention (i.e mis-allocations, returned cheques, payments made by a 3rd party).
- All post to be collected, opened and distributed upon receipt.
- Collating, distributing and saving any daily/weekly/monthly & adhoc reports for the Operations team as directed.
- Preparing and sending new customer letters and statements as and when requested.
- Ensuring printers are running correctly and loaded with paper.
- Other general office duties as requested.
- To identify and introduce new business opportunities where appropriate.
