Outward Housing Digital Innovator

1 month ago


London, Greater London, United Kingdom Outward Housing Full time
Job Description

We are seeking a highly skilled and motivated individual to fill the position of Outward Housing Digital Innovator. As a key member of our team, you will play a critical role in driving digital transformation within our organization and improving the lives of our customers.

The successful candidate will have a strong background in IT, with experience in implementing and supporting software systems. They will be responsible for leading the development and support of essential systems, working closely with Care & Support staff to ensure these tools are effective and user-friendly.

This is an exciting opportunity for someone who is passionate about using technology to make a difference in the Care & Support sector. If you have the necessary skills and experience, we encourage you to apply.

Responsibilities
  • Lead the development and support of essential systems.
  • Collaborate with Care & Support teams to assess staff digital skills and create tailored training tools.
  • Act as the primary contact for C&S system-related queries, troubleshooting, and escalating complex issues to systems' providers.
  • Manage the Digital Inbox, triaging queries and ensuring timely responses.

Requirements
  • Right to work in the UK.
  • Ability and willingness to commute to the Outward London office (N17) up to five days a week and travel regularly to other Outward service delivery sites in North-East London as required.
  • Proven experience in the Care & Support sector.
  • Strong IT background, including implementing and supporting software systems.

Benefits
  • $50,000 - $60,000 per year.
  • Comprehensive health insurance plan.
  • Flexible working hours.


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