Outward Housing Digital Innovator
1 month ago
We are seeking a highly skilled and motivated individual to fill the position of Outward Housing Digital Innovator. As a key member of our team, you will play a critical role in driving digital transformation within our organization and improving the lives of our customers.
The successful candidate will have a strong background in IT, with experience in implementing and supporting software systems. They will be responsible for leading the development and support of essential systems, working closely with Care & Support staff to ensure these tools are effective and user-friendly.
This is an exciting opportunity for someone who is passionate about using technology to make a difference in the Care & Support sector. If you have the necessary skills and experience, we encourage you to apply.
Responsibilities
- Lead the development and support of essential systems.
- Collaborate with Care & Support teams to assess staff digital skills and create tailored training tools.
- Act as the primary contact for C&S system-related queries, troubleshooting, and escalating complex issues to systems' providers.
- Manage the Digital Inbox, triaging queries and ensuring timely responses.
Requirements
- Right to work in the UK.
- Ability and willingness to commute to the Outward London office (N17) up to five days a week and travel regularly to other Outward service delivery sites in North-East London as required.
- Proven experience in the Care & Support sector.
- Strong IT background, including implementing and supporting software systems.
Benefits
- $50,000 - $60,000 per year.
- Comprehensive health insurance plan.
- Flexible working hours.
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