Training and Development Manager

3 weeks ago

London, Greater London, United Kingdom Outward Housing Full time
About the Role

We are seeking a proactive and enthusiastic Training and Development Manager to join Outward on a six-month fixed-term contract. This role is ideal for someone looking to expand their experience and develop new skills in L&D and HR within a supportive organisation.

As the Training and Development Manager, you will play a key role in empowering our employees by organising, delivering, and evaluating impactful training programmes. You will also provide vital HR administrative support, ensuring that our workforce has access to the resources and learning opportunities needed to thrive. This is a fantastic opportunity to combine your passion for people development with your organisational and problem-solving skills.

Key Responsibilities:

  • Assist in designing and implementing new learning opportunities, staying informed of best practices and regulatory requirements (e.g., CQC Standards).
  • Work with managers and the L&D Lead to identify learning needs and develop plans to address them effectively.
  • Manage the administration of training programmes, ensuring they are well-organised, timely, and aligned with organisational goals.
  • Create and update training materials for internal delivery, ensuring they meet learners' needs.
  • Promote the involvement of people we support in the delivery of training, when appropriate.
  • Act as the first point of contact for HR queries via shared email inboxes and incoming calls, ensuring timely responses.
  • Provide consistent, high-quality HR administrative support, including maintaining employee records and assisting with HR processes.

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