Care Technology Support Officer
1 week ago
We are a leading provider of high-quality support and care services to vulnerable individuals in London, with over 40 years of experience. Our mission is to empower people to make positive choices and live the lives they want.
The Care Technology Support Officer RoleThis exciting opportunity allows you to join our team as a skilled Care Technology Support Officer. Your expertise in digital technology will play a vital role in enhancing our care delivery through digital transformation.
As a key member of our care delivery team, you will be responsible for leading the development and support of essential systems, including Sona Time-Management and a new Care Planning system. This role requires a strong understanding of the care sector and its requirements, including shift planning and compliance.
Key Responsibilities- Provide technical support and guidance for digital tools, including Sona Time-Management and Care Planning systems.
- Collaborate with Care & Support teams to assess staff digital skills and create tailored training tools.
- Act as the primary contact for C&S system-related queries, troubleshooting, and escalating complex issues to systems' providers.
- Manage the Digital Inbox, triaging queries and ensuring timely responses.
- Assist in C&S systems testing, validation, and day-to-day administration.
- Support data cleansing, migration, and maintenance to ensure accuracy in preparation for the Care Planning system implementation.
- Develop user guides, FAQs, and instructions' materials to promote C&S digital adoption.
- Liaise with the Digital Technology and Care & Support teams to align systems with organisational goals.
The estimated salary for this role is £35,000 - £45,000 per annum, depending on experience. Our comprehensive benefits package includes:
- 25 days Annual Leave excluding Bank Holidays (pro rata for part time)
- Comprehensive Learning & Development Programme
- Cycle-to-Work Scheme
- Death in Service Benefit
- Health Assured – Employee Assistance Programme
- Eye care Vouchers
- Flu Jab Reimbursement
- Pension Scheme
- Purchase Additional Annual Leave
- Refer-a-Friend Scheme
- Right to work in the UK.
- Ability and willingness to commute to the Outward London office (N17) up to five days a week and travel regularly to other Outward service delivery sites in North-East London as required.
- Proven experience in the Care & Support sector.
- Strong IT background, including implementing and supporting software systems.
- Experience in training staff and creating training materials.
- Excellent understanding of care sector requirements, including shift planning and compliance.
- Proficiency in troubleshooting and managing software platforms.
- Collaborative mind-set with the ability to support technical and care teams.
- Understanding of safeguarding responsibilities and commitment to promoting the welfare of vulnerable adults.
At Outward Housing, we strive to create a supportive and inclusive work environment where you can grow professionally and personally. Join us today and be part of our journey to make a difference in the lives of vulnerable individuals.
-
Care Support Worker
2 weeks ago
London, Greater London, United Kingdom Care Support Full timeJob Summary:We are seeking a dedicated and compassionate Care Support Worker to join our team at Care Support. As a key member of our team, you will provide high-quality support to individuals who choose to remain in the comfort and security of their own homes.Your role will involve meeting the personal needs of service users, assisting with daily living...
-
Care Technology Officer
2 weeks ago
London, Greater London, United Kingdom Outward Housing Full timeAbout the RoleWe're looking for a proactive and knowledgeable Care Technology Officer to join our team at Outward Housing. This role is integral to enhancing our care delivery through digital transformation. You will lead the development and support of essential systems like Sona Time-Management and a new Care Planning system, working closely with our Care &...
-
Chief Technology Officer
2 weeks ago
London, Greater London, United Kingdom Revolution Technology Full timeAbout the RoleWe are seeking an experienced Chief Technology Officer to join our team at Revolution Technology.The ideal candidate will have a strong background in software development and experience leading technical teams.This is a fantastic opportunity for a talented technologist to take on a new challenge and make a significant impact on our company's...
-
Care Support Specialist
6 days ago
London, Greater London, United Kingdom Care Support Full timeJob Description:This role is an excellent opportunity for a Care Support Specialist to join our team at Care Support, where you will be responsible for providing high-quality care and support to individuals in their own homes within an Extra Care environment.The successful candidate will have the ability to work independently and as part of a team, with a...
-
Technology Innovation Officer
6 days ago
London, Greater London, United Kingdom Education Support Professionals Ltd Full timeJob SummaryWe are seeking a Technology Innovation Officer to join our team at Education Support Professionals Ltd. As an Apprentice: Digital Technologist, you will play a key role in driving digital transformation across the curriculum and enhancing student outcomes.Key Responsibilities:Technology Support: Provide technical support to staff and students,...
-
Front Office Technology Specialist
4 days ago
London, Greater London, United Kingdom Search Technology Full timeJob OverviewWe are seeking a skilled Python Developer to join our team at Search Technology in London, UK. As a Front Office Python Engineer, you will be responsible for developing high-performance tools for trading and portfolio management.Estimated Salary: £80,000 - £120,000 per annum (dependent on experience)About the RoleThis is an exciting opportunity...
-
Front Office Technology Specialist
2 weeks ago
London, Greater London, United Kingdom Search Technology Full timeJoin Search TechnologyRole Overview:We are a global leader in investment management, pushing the boundaries of financial innovation. As a Front Office Technology Specialist, you will play a vital role in delivering high-impact systems that drive trading success.This is an exceptional opportunity to work in a fast-paced environment, tackling complex...
-
Support Worker in Extra Care Environment
1 week ago
London, Greater London, United Kingdom Care Support Full timeAbout the PositionWe are looking for a dedicated and experienced Care and Support Worker to join our team at Care Support. As a valued member of our staff, you will be responsible for providing high-quality care and support to service users in their own homes, promoting their independence and enhancing their overall wellbeing.Key AccountabilitiesDeliver...
-
Personal Support Professional
2 weeks ago
London, Greater London, United Kingdom Care Support Full timeRole Overview:The Personal Support Professional will provide high-quality support to individuals who require assistance with daily living tasks, personal care, and emotional support.You will work collaboratively with our office team to develop and implement personalized support plans that meet the unique needs of each service user.This is a challenging yet...
-
Care Officer
1 week ago
London, Greater London, United Kingdom Care Plus Full timeCare Plus: Responsive Care OfficerWe are seeking a highly motivated and compassionate Responsive Care Officer to join our Domiciliary Care team at Vine Court, Cannock on a part-time, fixed-term basis.The RoleThis role plays a vital part in delivering high-quality care and support to our residents. As the primary point of contact during evenings, weekends,...
-
Care Officer
1 week ago
London, Greater London, United Kingdom Care Plus Full timeJob Title: Residential Care Support SpecialistWe are seeking a skilled and compassionate Care Officer to join our team at Corsers Court, Perton. This role is ideal for individuals who are passionate about delivering high-quality care and support to our residents.About the Role:This position requires a proactive approach, excellent customer service skills,...
-
Personal Care Supporter
4 weeks ago
London, Greater London, United Kingdom Cera Care Full timeAt Cera Care, we value kindness, compassion, and patience in our carers. As a Personal Care Supporter, you will be working with individuals who require support with daily living tasks, such as personal care, meal preparation, and household chores. Our technology platform helps to streamline tasks, allowing you to focus on what matters most – providing...
-
Care Support Worker
2 months ago
London, Greater London, United Kingdom Bluebird Care Full timeWe offer a rewarding career opportunity as a Care Assistant with Bluebird Care, where you will play a vital role in supporting our customers with all aspects of their daily lives.As a Care Assistant, you will work in the comfort of our customers' own homes, providing personal care, companionship, medication prompting, meal preparation, light domestic duties,...
-
Support Services Officer
2 weeks ago
London, Greater London, United Kingdom Seetec Business Technology Centre Full timeJob DescriptionAs a Support Services Officer with Seetec Business Technology Centre, you will play a crucial role in supporting participants with their housing needs.You will work with a caseload of adult males, completing initial assessments to understand their specific needs, and then creating tailored accommodation plans through an agreed number of...
-
Care and Support Worker Specialist
7 days ago
London, Greater London, United Kingdom ivolve Care and Support Full timeAbout Ivolve Care and SupportIvolve Care and Support is one of the largest providers of adult social care in the UK. We are committed to delivering high-quality care and support services that empower individuals to live fulfilling lives.Job Title: Adult Autism Support WorkerWe are seeking a caring and dedicated individual to join our team as an Adult Autism...
-
Support Officer Professional
1 week ago
London, Greater London, United Kingdom Creative Support Ltd Full timeAbout the RoleWe are seeking a highly organized and efficient Support Officer Professional to join our team at Creative Support Ltd. The successful candidate will be responsible for planning and coordinating staff training and recruitment, as well as assisting in the implementation of client activities.Key Responsibilities:Coordinate staff training and...
-
Care and Support Assistant
2 weeks ago
London, Greater London, United Kingdom ivolve Care and Support Full timeIvolve Care and Support is a leading provider of adult social care services, committed to supporting individuals to flourish in their own homes. We are seeking a skilled and compassionate Care and Support Assistant - Autism to join our team.As an essential member of our care team, you will work closely with colleagues, family members, and the individuals we...
-
Support Worker
6 days ago
London, Greater London, United Kingdom Care Support Full timeJob Summary:We are looking for a dedicated Support Worker to join our team at Care Support, where you will have the opportunity to make a real difference in the lives of individuals who choose to remain in the comfort and security of their own homes.The successful candidate will have a strong focus on delivering high-quality care and support, with a...
-
Technology Support Analyst
1 week ago
London, Greater London, United Kingdom Reed Technology Full timePayscale: £40,000 - £55,000 per annumAbout This RoleAs a key member of our IT team at Reed Technology, you will be responsible for ensuring seamless IT operations by performing critical hardware-related tasks.Your primary duties will include managing user assets, resolving technical issues, imaging laptops, ordering new equipment, and coordinating the...
-
Technology Solutions Architect
3 days ago
London, Greater London, United Kingdom Search Technology Full timeTechnology Solutions Architect RoleWe are seeking an experienced Technology Solutions Architect to join our team at Search Technology in London. This is a hybrid role, requiring 3 days in the office and 2 days remote.In this role, you will be responsible for driving the development of innovative tools that enable our business to thrive in a competitive...