Neighbourhood Housing Officer

1 week ago


Canary Wharf, Greater London, United Kingdom Novax Recruitment Ltd Full time

Job Title: Neighbourhood Housing Officer

Job Type: Full-time/Contract

Pay Rate: £27 Per Hour

Job Summary:

We are seeking a highly motivated and customer-focused Neighbourhood Housing Officer to join our team at Novax Recruitment Ltd. As a key member of our Neighbourhoods Housing Team, you will be responsible for delivering exceptional housing services to residents in Tower Hamlets.

Key Responsibilities:

  • Neighbourhood Patch Management: Manage a designated Neighbourhood patch, providing tenancy-neutral housing and estate management services to residents.
  • Hazard Management: Proactively identify and address potential hazards, ensuring a safe living environment for residents.
  • Lettings and Tenancy Management: Support the speedy lettings of properties, aligning with council and national targets.
  • Tenancy Support: Provide general tenancy support to residents, helping to sustain their tenancies and prevent homelessness.
  • Case Management: Effectively case manage residents with additional needs, ensuring their unique requirements are met.

Requirements:

To be successful in this role, you will need to possess excellent communication and interpersonal skills, with a strong focus on customer care and housing management. You will be a motivated and proactive individual, able to work independently and as part of a team.

What We Offer:

As a Neighbourhood Housing Officer with Novax Recruitment Ltd, you will have the opportunity to make a real difference in the lives of our residents. We offer a competitive salary, a supportive work environment, and opportunities for professional growth and development.



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