Neighbourhood Housing Officer

3 days ago


Canary Wharf, Greater London, United Kingdom Novax Recruitment Ltd Full time

Job Title: Neighbourhood Housing Officer

Location: Tower Hamlets

Job Type: Full time/Contract

Pay Rate: £27 Per Hour

The Role:

We are seeking a highly motivated and customer-focused individual to join our Neighbourhoods Housing Team as a Neighbourhood Housing Officer. As a key member of our team, you will be responsible for managing a Neighbourhood patch and providing tenancy-neutral housing and estate management services.

Key Responsibilities:

  • Manage the patch to an exceptionally high standard, engaging with and involving residents in the management of their Neighbourhood through regular estate inspections.
  • Proactively identify and address potential hazards and Fire Risk Assessment actions.
  • Ensure the speedy lettings of property in line with the council's and national BVPI targets.
  • Support and sustain tenancies to prevent homelessness through the provision of general tenancy support to residents.
  • Undertake all aspects of tenancy management in a sensitive and effective manner.
  • Case manage residents with additional needs.

Requirements:

To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as a strong understanding of housing management principles and practices. You will also need to be able to work independently and as part of a team, with a high level of flexibility and adaptability.

About Us:

Novax Recruitment Ltd is a leading recruitment agency specialising in the provision of high-quality recruitment services to the public and private sectors. We are committed to delivering exceptional service and value to our clients and candidates alike.



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