Operational Repairs Coordination Specialist

1 week ago


North London, United Kingdom Vox Network Consultants Full time

About the Role

Vox Network Consultants is seeking an experienced Operational Repairs Planner to join our team. As an Operational Repairs Planner, you will be responsible for planning and scheduling appointments and programmed works across the division to achieve maximum productivity.

Key Responsibilities:

  • Plan and schedule appointments and programmed works to maximize productivity.
  • Ensure suitable operatives are allocated efficiently.
  • Work to tight deadlines in a dynamic environment.
  • Coordinate and reschedule appointments using excellent customer relation management.
  • Monitor and take action to prevent service failure.

Requirements

To be successful in this role, you will need:

  • Experience of using work scheduling/planning systems.
  • Customer service skills, including defusing service failure conflicts.
  • Experience working in a housing association or council.
  • Understanding of relevant legislation and codes of practice.

Contract Details

This is an initial 3 to 6 month ongoing contract, with PAYE via Umbrella. The working hours are Monday to Friday, 9am to 5pm.



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