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Sales and Customer Service Representative

2 months ago

Stockport, Stockport, United Kingdom Platinum Recruitment Full time

Job Summary

We are seeking a highly skilled Sales and Customer Service Representative to join our team at Platinum Recruitment. As a Sales Administrator, you will be responsible for providing exceptional customer service and sales support to our clients.

Key Responsibilities

  • Respond to customer inquiries and resolve any issues in a professional and timely manner
  • Develop and maintain strong relationships with clients to drive sales growth and customer satisfaction
  • Process invoices and allocate bookings to the system
  • Investigate and resolve customer complaints in a fair and efficient manner
  • Provide administrative support to the sales team, including data entry and record-keeping

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Proficiency in Microsoft Office and other administrative software

What We Offer

  • A competitive salary and uncapped commission structure
  • A comprehensive benefits package, including pension and healthcare schemes
  • Opportunities for career progression and professional development
  • A dynamic and supportive work environment

Working Hours

Monday to Friday, 8am-6pm, with 1 hour lunch break

Every other weekend, with a day back in lieu during the week