Product Proposition Lead

1 day ago

Hartlepool, Hartlepool, United Kingdom NEC Software Solutions Full time
About the Role

We are seeking a highly skilled and experienced Product Proposition Lead to join our Entitlement Services team at NEC Software Solutions. As a key member of our Blue Team, you will be responsible for developing and implementing new service offerings that meet the needs of our local and central government partners.

Key Responsibilities
  • Develop and lead the development of new service propositions, working closely with the Entitlement Services Account Management Team and customer community.
  • Collaborate with other Blue Team members, Account Management, and Service Delivery colleagues to create and deploy new propositions.
  • Assist in the architecture of new services and project manage them into a live environment.
  • Enhance existing services through bolt-on opportunities.
  • Work with Blue Team colleagues to streamline existing processes and maximise gross margin and revenue.
  • Support the delivery Service Manager until projects are in a solid and established live state.
  • Continuously explore further service opportunities during and following the implementation of projects.
  • Work with pilot customers and NEC's Marketing Team to produce marketing collateral to showcase new services.
  • Work with Account Management colleagues to provide sales and proposal collateral to secure further business.
  • Take the lead on all Entitlement Services marketing communications, working with the NEC Marketing Team and owning the marketing mid-term plan.
  • Head up internal staff communications, requiring a flair for creative writing.
  • Work closely with the Lead Programme Manager and Product Manager to ensure successful project delivery.
  • Successfully network, build, and maintain relationships with internal and external stakeholders, including NEC colleagues, third parties, customers, and other organisations.
  • Be a strong influencer with solid negotiation and communication skills.
  • Represent Entitlement Services at internal and external events, such as sales meetings, conferences, and seminars.
  • Assist in bid and proposal writing in line with the needs of the Entitlement Services business.
  • Work with the wider NEC Revenues and Benefits community to shape software and services wraparounds.
  • Produce high-quality presentations and deliver them to internal and external audiences.
  • Undertake market analysis activities, such as SWOT and competitor analyses, to establish Entitlement Services' strength and weakness and detect opportunities and threats within the internal and external environment.
Requirements
  • Excellent interpersonal, communication, and organisational skills.
  • Solid knowledge of local and central government services.
  • Strong influencer with the ability to read the audience.
  • Delivery-focused approach in all aspects of the role.
  • Ability to lead and motivate internal project teams, clients, third parties, and other project stakeholders.
  • Commercially astute with the ability to make considered decisions based on an understanding of the facts and commercial perspective.
  • Solid level of financial fluency to develop cost models in line with Entitlement Services' costs of delivery.
  • Ability to develop and execute strategies, implementing robust risk mitigation, control, and evaluation processes.
  • Tenacity and the ability to drive through projects and overcome issues and barriers that may arise.
  • Ability and willingness to travel throughout the UK.
About Us

We are NEC Software Solutions, part of global tech giant NEC Corporation. Our software helps dispatch ambulances, support families, keep trains on the move, locate missing people, and even test the hearing of newborn babies. We work with governments, hospitals, police forces, housing providers, local authorities, and more. We help them pay financial support faster, speed up treatments for patients, and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.

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