Service Proposition Manager
3 weeks ago
Are you ready to embark on an exciting journey with our dedicated team? As a key member of the Entitlement Services division, you will play a vital role in shaping and delivering high-quality services to our partners in local and central government.
In this dynamic position, you will be responsible for leading the development of innovative service offerings that meet market demands. Collaborating closely with the Account Management Team and our customer community, you will ensure that our services are aligned with their needs.
Your Responsibilities:
- Drive the creation and deployment of new service propositions.
- Manage the architecture of new services and oversee their implementation.
- Enhance existing services through innovative opportunities.
- Work with colleagues to optimize processes and maximize revenue.
- Support the Service Manager during project delivery until services are fully operational.
- Explore additional service opportunities throughout the project lifecycle.
- Collaborate with marketing teams to develop promotional materials for new services.
- Provide sales support through the creation of proposal collateral.
- Lead all marketing communications for Entitlement Services.
- Oversee internal communications to engage and inform staff effectively.
- Network and build relationships with internal and external stakeholders.
- Represent Entitlement Services at various events and meetings.
- Conduct market analysis to identify strengths, weaknesses, opportunities, and threats.
Qualifications:
To excel in this role, you should possess:
- Strong interpersonal and communication skills.
- Knowledge of local and central government services.
- Ability to influence and engage diverse audiences.
- Experience in project management and service delivery.
- Financial acumen to develop cost models.
- Tenacity and problem-solving skills to navigate challenges.
- Willingness to travel as required.
Why Join Us?
At NEC Software Solutions, we value our employees and offer a comprehensive benefits package, including:
- Private Medical Cover.
- Generous holiday allowance with flexible options.
- Life assurance coverage.
- Group Pension Plan with excellent employer contributions.
- Access to professional development resources.
Join us in making a meaningful impact in the public sector while advancing your career in a supportive environment.
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