Luxury Concierge

1 day ago

London, Greater London, United Kingdom PMR Full time

Job Summary:

We are seeking a highly skilled and experienced Luxury Concierge to join our team at PMR. As a key member of our team, you will be responsible for delivering exceptional customer service to our residents and ensuring a seamless and luxurious experience.

Main Responsibilities:

  • Customer Service: Provide exceptional customer service to all residents, responding to their needs and requests in a timely and professional manner.
  • Concierge Services: Offer a range of concierge services, including guest verification, elevator access, and security checks, to ensure a safe and secure environment for all residents.
  • Communication: Maintain effective communication with residents, guests, and colleagues, ensuring that all needs are met and concerns are addressed.
  • Problem-Solving: Anticipate and resolve any issues or concerns that may arise, using your initiative and problem-solving skills to find solutions.
  • Teamwork: Collaborate with other team members to ensure a seamless and efficient service, working together to achieve our goals and objectives.

Requirements:

  • Experience: A minimum of 2 years' experience in a similar role, preferably in a luxury residential or 5-star hotel environment.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively with residents, guests, and colleagues.
  • Initiative: The ability to work independently and use your initiative to anticipate and resolve issues.
  • Attention to Detail: A high level of attention to detail, with the ability to maintain accurate records and reports.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and development, with a focus on promoting from within.
  • Collaborative Team: A collaborative and supportive team environment, with a focus on teamwork and communication.

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