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Luxury Concierge

2 months ago

London, Greater London, United Kingdom PMR Full time

Job Summary:

We are seeking a highly skilled and experienced Luxury Concierge to join our team at PMR. As a key member of our staff, you will be responsible for delivering exceptional customer service to our residents and ensuring a seamless and luxurious living experience.

Main Responsibilities:

  • Customer Service: Provide top-notch customer service to all residents, responding to their needs and concerns in a timely and professional manner.
  • Concierge Services: Offer a range of concierge services, including guest verification, elevator access, and security checks, to maintain a secure and safe environment for all residents.
  • Building Maintenance: Conduct regular building checks and report any maintenance issues to the appropriate authorities.
  • Communication: Maintain effective communication with residents, staff, and management to ensure a smooth and efficient operation.
  • Problem-Solving: Anticipate and resolve any issues or concerns that may arise, ensuring a positive experience for all residents.

Requirements:

  • Experience: A minimum of 2 years of experience in residential or 5-star hotel concierge services.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Education: High school diploma or equivalent required.
  • Certifications: Any relevant certifications or training in customer service, hospitality, or security.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional growth.
  • Collaborative Environment: A collaborative and supportive work environment.