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Luxury Residential Concierge

4 weeks ago


London, Greater London, United Kingdom Search Full time

Job Title: Luxury Residential Concierge

Job Summary: We are seeking a highly skilled and experienced Luxury Residential Concierge to join our team at a prestigious property in South West London. As a key member of our Concierge team, you will provide exceptional 5* service to all residents and their visitors, offering lifestyle services and dealing with all requests.

Duties and Responsibilities:

  • Meet and greet residents, visitors, and suppliers
  • Efficiently manage the lobby and lounges, including general inspection and tidiness
  • Answer incoming emails and follow up on requests
  • Respond to complaints in a professional manner and act as a problem solver
  • Main point of contact for resident requests
  • Action daily lifestyle requests for residents
  • Perform health and safety checks and conduct visual inspections of the site
  • Liaise with the housekeeping and maintenance team regarding issues

Requirements:

  • Previous experience as a Concierge or Receptionist at a 5* hotel or luxury residential development
  • Strong communication skills
  • Tech savvy
  • Natural team player
  • Immaculate appearance, presentation, and personal brand

About Us: Search is an equal opportunities recruiter and welcomes applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation, or age.