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Luxury Residential Concierge
4 weeks ago
Job Title: Luxury Residential Concierge
Job Summary: We are seeking a highly skilled and experienced Luxury Residential Concierge to join our team at a prestigious property in South West London. As a key member of our Concierge team, you will provide exceptional 5* service to all residents and their visitors, offering lifestyle services and dealing with all requests.
Duties and Responsibilities:
- Meet and greet residents, visitors, and suppliers
- Efficiently manage the lobby and lounges, including general inspection and tidiness
- Answer incoming emails and follow up on requests
- Respond to complaints in a professional manner and act as a problem solver
- Main point of contact for resident requests
- Action daily lifestyle requests for residents
- Perform health and safety checks and conduct visual inspections of the site
- Liaise with the housekeeping and maintenance team regarding issues
Requirements:
- Previous experience as a Concierge or Receptionist at a 5* hotel or luxury residential development
- Strong communication skills
- Tech savvy
- Natural team player
- Immaculate appearance, presentation, and personal brand
About Us: Search is an equal opportunities recruiter and welcomes applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation, or age.