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Luxury Residential Concierge Specialist

4 weeks ago

London, Greater London, United Kingdom The Peninsula London Full time
Job Description:

The Peninsula London is seeking a highly skilled Luxury Residential Concierge Specialist to provide exceptional service to our residences tenants. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Assist residents with obtaining services related to their apartments, ensuring compliance with lease agreements and company policies.
  • Provide exceptional customer service, responding promptly to resident inquiries and resolving issues efficiently.
  • Cover concierge duties as needed, supervising and training team members to ensure high-quality service delivery.
Requirements:
  • Minimum 1-2 years of experience in hospitality or residential environments.
  • Excellent command of English language, with confident communication skills.
  • Computer literate and proficient in problem-solving and multitasking.
  • UK driving license and experience driving luxury cars.
Benefits:

We offer an excellent salary package, including a generous annual salary of £45,000 - £60,000 based on experience, depending on qualifications and performance. Additionally, you will receive a comprehensive benefits package, including life insurance, enhanced pension plan contributions, medical cash plans, and access to state-of-the-art heart of house facilities.

About Us:

The Peninsula London is an award-winning hotel and residences located in the heart of Belgravia, offering stunning views over Hyde Park Corner and Wellington Arch. Our luxurious accommodations feature exquisitely designed rooms and suites, world-class restaurants and bars, and a relaxing Peninsula Spa. As a member of our team, you will be part of a dynamic and experienced group, working together to deliver exceptional service to our guests and residents.