Luxury Concierge Lead

5 days ago


London, Greater London, United Kingdom AccorHotel Full time

We are seeking a Luxury Concierge Lead to join our team at Raffles London OWO Residences. As a key member of our concierge team, you will be responsible for delivering exceptional customer service and ensuring a luxurious experience for our residents.

Your primary responsibilities will include supervising the day-to-day operations of the residential concierge desk, managing all aspects of concierge services, and collaborating with various departments to provide a seamless service experience.

In order to succeed in this role, you must possess excellent communication skills, be able to work well under pressure, and have a passion for delivering high-quality service.

The estimated salary for this position is £45,000 - £65,000 per annum, depending on experience.

This is a full-time opportunity with no remote work option.



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