Luxury Concierge Service Lead
4 days ago
Raffles London OWO Residences is a prestigious luxury residence offering exceptional living experiences to its guests. We are committed to providing outstanding service and creating memorable experiences.
Job ResponsibilitiesAs a Luxury Residential Concierge Service Lead, your primary responsibilities will include:
- Leading and supervising the day-to-day operation of the residential concierge desk
- Overseeing all aspects of concierge services, including resident check-in/check-out arrivals/departures
- Managing delivery and service targets to ensure exceptional guest experiences
- Collaborating with various departments to provide seamless operations and exceed resident expectations
To be successful in this role, you will need:
- Excellent leadership and supervisory skills
- Strong communication and interpersonal skills
- Ability to work under pressure and manage multiple tasks
- Experience in luxury hospitality or residential management
We offer a competitive salary package, including:
- £60,000 - £70,000 per annum
- Ongoing training and development opportunities
- Benefits package, including health insurance and pension scheme
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