Director of Contract Assurance
3 days ago
Wipro, a leading global information technology, consulting, and business process services company, is seeking a highly skilled Director of Contract Assurance to join their team in the UK on a permanent basis.
The successful candidate will work closely with the account executive team and be responsible for ensuring awareness and compliance with the contract and contract management processes.
The Contract Assurance Manager will be a strong client-facing role, collaborating with key stakeholders, including customers, suppliers, and Wipro's internal teams. The role will involve providing a 360-degree contract design and management, implementing an obligations management plan, and ensuring overall contract governance.
The Director of Contract Assurance will be a key player in account governance, participating in top-level executive meetings as a trusted advisor to the business teams and leading compliance with contractual obligations to protect Wipro's interests and support business strategy decisions.
The successful candidate will be responsible for driving change requests, negotiating commercial disputes, avoiding penalties, and preventing profit leakage through scope creep.
Key Responsibilities:
- Be a proactive member of the Wipro account team, advising and collaborating with client executive partners, delivery leaders, and other team members in contract design, preparation, and management.
- Become the first point of contact for the delivery team for all contractual matters, overseeing the direct follow-up of contract/legal aspects associated with relevant customer contracts in close coordination with the corresponding country legal counsel.
- Ensure that all contract changes (e.g., addendum) are recorded in accurate time and format, and that the performance of contractual obligations is properly planned, tracked, documented, and monitored.
- Help the Account Delivery Head initiate, discuss, and agree on Change Requests with the Customer.
Requirements:
- Considerable relevant experience in IT contract management.
- Experience in managing multiple, large portfolios of customers and business accounts in a global environment.
- Open to travel as needed.
- Good understanding of IT Service Delivery, including various delivery models structured around geo, industry, and competency units.
- Strong discipline around processes and governance.
- Proven negotiation and program management capabilities.
- Fluent in common languages like English, French, German, and able to communicate with customers in the local language. Local language capabilities are a must.
- Excellent verbal and written communication skills, reporting, and document skills, and high attention to detail/quality/effectiveness.
Inclusion:
At Wipro, we value diversity and inclusion. We believe that everyone has a life outside of work and are happy to discuss flexible working arrangements. We also offer a competitive salary, a generous benefits package, and training and development opportunities to help you improve.
Equal Opportunities:
Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.
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