Accommodation Operations Lead
3 weeks ago
About The Role
The Accommodation Manager will be responsible for ensuring the smooth operation of guest accommodation, public areas, and venues within their designated area. They will lead a team in promoting the highest operational standards in resort cleanliness and accommodation cleanliness, driving the Clean and Fault Free (CAFF) approach, and collaborating with the Guest Services & Accommodation Team to manage issues proactively to improve the guest experience.
About You
We are seeking an individual with a passion for delivering excellent standards for our guests.
An excellent level of operational knowledge in cleaning and team management is essential, as well as experience leading large teams in fast-paced environments.
You should be motivated by high-paced environments and have the ability to adapt quickly to changing situations. This includes being able to lead and coach your team to remain motivated to deliver consistently high standards.
You should have excellent health and safety knowledge within the cleaning remit and be confident in managing both permanent and temporary teams to deliver results.
Payroll management is also a crucial part of the role to ensure we balance costs and manage guest demand effectively, so experience in managing payroll would be advantageous.
At Butlin's, our culture is built around our three mighty values: Creating Smiles, Getting Stuck In, and Caring for Each Other. We offer a dynamic and supportive environment where you can grow and develop as a professional.
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