Resort Accommodation Operations Manager
9 hours ago
Our Resort Accommodation Operations Manager will focus on delivering high operational standards in resort cleanliness and accommodation cleanliness. They will lead their team to promote the highest operational standards in resort cleanliness and accommodation cleanliness, ensuring a smooth delivery of their area of responsibility. The role will ensure we are driving our Clean and Fault Free (CAFF) approach to our accommodation and holding the team to account to ensure standards are met, working closely with the wider Guest Services & Accommodation Team to manage issues proactively that arise to ensure we can try and improve the experience for the guest.
About You
We are looking for an individual with a passion for driving excellent standards for our guests.
An excellent level of operational knowledge in cleaning and leading cleaning teams is essential as well as experience leading large teams in fast-paced environments.
You should be motivated by high pace environments and have the ability to adapt quickly to changing environments. This includes being able to lead and coach your team to remain motivated to deliver consistently high standards.
You should have excellent health and safety knowledge within the cleaning remit and be confident in managing both permanent and temporary teams to deliver results.
Payroll management is also a crucial part of the role to ensure we balance costs and manage guest demand effectively, so experience in managing payroll would be very advantageous.
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