Resort Accommodation Operations Manager

1 month ago


Skegness, Lincolnshire, United Kingdom Butlins Full time
About The Role

The Accommodation Manager will be responsible for ensuring the smooth delivery of their area of responsibility, which includes guest accommodation, public areas, and venues within their designated area. They will lead their team in promoting the highest operational standards in resort cleanliness and accommodation cleanliness. This role will ensure we are driving our Clean and Fault Free (CAFF) approach to our accommodation and holding team to account to ensure standards are met, working closely with the wider Guest Services & Accommodation Team to manage issues proactively that arise to ensure we can try and improve the experience for the guest.

About You
We are looking for an individual with a passion for driving excellent standards for our guests. An excellent level of operational knowledge in cleaning and leading cleaning teams is essential as well as experience leading large teams in fast-paced environments. You should be motivated by high-paced environments and have the ability to adapt quickly to changing environments. This includes being able to lead and coach your team to remain motivated to deliver consistently high standards. You should have excellent health and safety knowledge within the cleaning remit and be confident in managing both permanent and temporary teams to deliver results. Payroll management is also a crucial part of the role to ensure we balance costs and manage guest demand effectively, so experience in managing payroll would be very advantageous.

About Butlin's
At Butlin's, we're all about fun, excitement, and adventure by the bucketload. For over 80 years, we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you.

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