Audi Service Centre Team Lead

1 day ago


Leicester, Leicester, United Kingdom KPI People Full time

We have an opening for a highly motivated Service Centre Team Leader to join our team at KPI People in Leicester. The successful candidate will be responsible for managing the day-to-day operations of our Audi service centre, ensuring that all work is completed efficiently and effectively.

About the Job

In this role, you will oversee the allocation of work to technicians, monitor staff performance, and maintain high standards of quality. You will also be responsible for managing workshop resources, ensuring that all tasks are completed on time and to the required standard.

As a key member of our team, you will contribute to business growth and customer satisfaction by implementing efficient workflows and improving operational efficiency.

Key Responsibilities
  1. Manage workshop operations to meet business objectives
  2. Develop and implement efficient workflows to optimize technician productivity
  3. Collaborate with colleagues to identify areas for improvement and implement changes
  4. Conduct regular quality checks to ensure high-quality workmanship
  5. Monitor staff performance and provide coaching and feedback
Requirements

To succeed in this role, you will need:

  • A minimum of 2 years' experience in a similar position
  • A strong understanding of workshop operations and management principles

Familiarity with Kerridge or Pinnacle systems would be advantageous, as well as a full UK driving licence.

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