Front Office Team Lead

3 days ago


Leicester, Leicester, United Kingdom VC Evidensia UK Full time
Front Office Team Lead - Veterinary Centre

Lake View Veterinary Centre seeks an experienced veterinary receptionist to lead our client care team and provide exceptional customer service in East Midlands. As a key member of our team, you will be responsible for managing a team, ensuring efficient front-of-house services, including appointment scheduling, billing, and client communication, and driving business growth by improving workflows and fostering a welcoming environment for both clients and pets.

This part-time role, working approximately 30 hours per week, Monday to Friday, includes core shifts on Monday mornings and Friday evenings, with at least one in three Saturday mornings required. Requirements include confident use of client management software, adept multitasking, and prioritizing workloads. You will enjoy benefits such as 6.6 weeks annual leave, additional annual leave for your birthday, enhanced family-friendly policies, cycle to work scheme, initiatives focused on employee wellbeing, non-accidental injury support, learning and development opportunities, and pawsome benefits with discounts and cashback.
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