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Administration and Customer Liaison Officer

1 month ago

Leicester, Leicester, United Kingdom Office Angels Full time
Job Overview:

Office Angels is seeking a skilled Service Delivery Administrator to join our team. As a Service Delivery Administrator, you will be responsible for driving standard customer service levels through efficient administration.

You will work closely with internal departments to ensure that processes meet customer service standards, and assist Account Managers in managing customer business and relationships.

This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and has experience in processing orders, self-management skills, strong communication skills at all levels, and excellent process management skills with attention to detail and a strong analytical approach.

About the Role:

  • Drive standard customer service levels through efficient administration
  • Work closely with internal departments to ensure processes meet customer service standards
  • Assist Account Managers in managing customer business and relationships
  • Play a pivotal role in the supply chain as a stock provider for major customers

What We Offer:

  • Free parking
  • Career development opportunities
  • Flexible working hours