Customer Service Liaison Specialist

2 days ago


Leicester, Leicester, United Kingdom The Watches of Switzerland Group Full time

The Watches of Switzerland Group is looking for a skilled Customer Service Liaison Specialist to join our team in Leicester. As an Administration & Customer Service Advisor, you will be responsible for providing exceptional client experience and building inclusive teams.

Job Responsibilities
  • Building trust with clients over the phone and helping them navigate claims processes requires excellent interpersonal and client experience skills.
  • A flexible team player with excellent planning and organisational skills.
  • Jewellery and watch experience is advantageous but not essential.
Benefits Package

We offer a comprehensive benefits package including Holiday Purchase Scheme, 24/7 Employee Assistance Programme, 24/7 Virtual GP service, Share Save Scheme, Enjoy your Birthday Off, Generous Discount Scheme, and Enhanced Maternity Pay.

The salary for this role is £28,000 - £38,000 per annum, depending on experience. Our team celebrates diversity and is committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives.



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