Customer Service Liaison

1 day ago


Leicester, Leicester, United Kingdom CV-Library Full time

We have an exciting opportunity for an experienced Admin Officer to join our team on a temporary basis in Loughborough city centre.

As an Admin Officer, you will be responsible for delivering exceptional customer service via telephone, progressing cases through the Court/Tribunal system, and providing administrative support to various functions within HMCTS.

One of the key aspects of this role is problem-solving, where you will need to refer to comprehensive guidelines and problem-solving hubs to resolve issues efficiently.

You will also be required to input data accurately onto the system, prepare papers, create updated records, manage email correspondence, and perform general administration duties.

This is a fantastic opportunity to work in a dynamic environment and develop your skills in customer service, problem-solving, and administration.

The estimated hourly rate for this position is £31.88, which reflects the level of expertise and experience required for this role.

At CV-Library, we value diversity and inclusion within the workplace and offer guaranteed interviews to candidates who are veterans or spouses/partners of military personnel as part of our commitment to the Armed Forces Covenant.



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