Customer Sales Liaison Specialist

2 days ago


Leicester, Leicester, United Kingdom The Recruitment Group Full time
Job Title – Sales Administrator

Salary – Up to £26,000 per annum

Location – Leicester and surrounding areas

Hours – Monday to Friday, 8:30am to 5pm

About the Role

We are seeking a highly motivated and organized individual to fill the position of Sales Administrator. The successful candidate will be responsible for responding to customer sales enquiries and orders in a timely and efficient manner.

The ideal candidate will have excellent communication skills, both written and verbal, and be able to build strong relationships with customers. They will also possess strong organizational skills, with the ability to multitask and prioritize tasks effectively.

  • Main Responsibilities:
  • Handle incoming sales administration calls and respond to customer enquiries in a professional and courteous manner.
  • Generate invoices on the ADP system and submit them to customers.
  • Update machinery serial and engine information in ADP and Manufacturer JDS systems.
  • Process customer orders from the sales team or email and save them to the shared company drive.
  • Order new machines or make machine specification changes as needed.
  • Monitor machine status via Dealer Order Status software and update Salesforce with machine orders, demos, and leads.
  • Create job cards and manage vehicle registration numbers, ensuring all systems are updated.
  • Order equipment and supplies, maintaining an attachment serial number register.
  • Coordinate machine deliveries with transport suppliers and prepare necessary delivery documentation.
  • Record machine transport movements and log in the diary system.
  • Prepare and log all necessary sales documentation (F91/Lola, COC, CPA forms) and update relevant spreadsheets.
  • Scan, save, and post monthly machine files.

Requirements:

  • Proven record of working within a customer sales environment.
  • Honest, reliable, trustworthy, good time keeper.
  • Ability to work on own initiative.
  • Excellent communication skills, verbally, in print and on the telephone.
  • Ability to multitask and handle several customer demands at any given time.
  • Effective time management and project coordination skills.
  • Motivated, focused, and detail-oriented.
  • Professional, cheerful, co-operative, and flexible attitude at all times.
  • Knowledge and experience in using Microsoft Office Software, ADP Computer System.
  • Efficient networking skills.


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