Customer Service Representative

2 days ago


Leicester, Leicester, United Kingdom CV-Library Full time
Customer Service Administrator

We are seeking an experienced professional to drive customer service standards through efficient administration in our Leicester office.

The ideal candidate will be responsible for:

  • Managing administrative processes and procedures to meet high service level expectations.
  • Maximising service levels to provide exceptional customer experiences.

Key responsibilities include:

  • Ensuring timely processing of customer orders, maximising efficiency and accuracy.
  • Liaising with internal departments to achieve customer service level standards.

To succeed as a Customer Service Administrator, you should possess:

  • Previous experience processing orders, preferably in a customer-facing role.
  • Strong analytical and process management abilities.

Benefits of this role include flexible working hours, career development opportunities, regular performance reviews, and holiday entitlement. We offer a supportive work environment with free parking and yearly salary reviews.

This is a full-time position with a competitive estimated salary of £28,000 - £32,000 per annum based on location and industry standards.



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