Housekeeping Team Lead
4 weeks ago
Welcome to Holiday Inn Express Leicester, a vibrant hotel located close to the city centre and next to the King Power Stadium. As a Head Housekeeper, you will be part of our dedicated housekeeping team responsible for maintaining the highest standards of cleanliness and comfort for our guests.
Our hotel features 110 comfortable, modern rooms with easy access to the city's attractions. We have a bright breakfast area, a cosy lounge bar, and flexible meeting spaces, making us a convenient and stylish choice in the heart of Leicester.
About the Role
We are seeking an experienced and organised individual to lead our housekeeping team. The successful candidate will be responsible for ensuring that all guest rooms and public areas are spotless and welcoming, creating a comfortable space for our guests to return to.
The ideal candidate will have a keen eye for detail and a commitment to high cleanliness standards. They will also have strong communication skills to coordinate with other team members and respond to guest needs.
Key Responsibilities
- Maintain the highest standards of cleanliness and organisation in guest rooms and public areas.
- Lead and motivate the housekeeping team to ensure they meet hotel targets and deadlines.
- Ensure that all guest rooms are fully equipped with amenities, toiletries, and linens.
- Report any maintenance issues or missing items promptly to maintain a safe environment for guests and team members.
- Work closely with other departments, especially the front desk and maintenance, to deliver a seamless guest experience.
What We Offer
We offer a competitive salary package, including:
- A salary of approximately £20,000 per annum, depending on experience.
- Discounted hotel room rates for you and your friends & family.
- An additional day's holiday for your birthday.
- Enhanced Maternity, adoption & shared parental leave.
- Course Sponsorship.
- 30% F&B discount at RBH hotels.
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals).
- Flexible working arrangements.
- Wagestream - choose how and when you get paid.
- Life Insurance.
- Employee Assistance Programme.
- Social and wellness events and activities all year round.
- Free meals on duty saving you over £1000 per year.
Why Join Us?
At RBH Hospitality Management, we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are passionate about delivering exceptional guest experiences and providing opportunities for our team members to grow and develop their careers.
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