Veterinary Receptionist Team Lead

5 days ago


Leicester, Leicester, United Kingdom VC Evidensia UK Full time
Veterinary Receptionist Team Lead

We are seeking an experienced veterinary receptionist to lead our client care team and uphold the highest standards of customer service at Lake View Veterinary Centre.

The ideal candidate will be responsible for:

  • Leading a team of client care representatives, ensuring seamless operation of front-of-house services from appointment scheduling to billing and client communication.
  • Managing performance reviews, training, and development within the team.

This is a proactive role where you will enhance workflows and foster a welcoming environment for both clients and pets.

Working Pattern:

This part-time position includes approximately 30 hours per week, Monday to Friday, with core shifts on Monday mornings and Friday evenings. At least one in three Saturday mornings are also required.

Key requirements include:

  • Confident use of client management software.
  • Adept at multitasking and prioritising workloads.

Benefits include:

  • 6.6 weeks annual leave.
  • Additional annual leave for your birthday.
  • Enhanced family-friendly policies.
  • Cycle to work scheme.
  • Initiatives focused on employee wellbeing.
  • Non-accidental injury support.
  • Learning and development opportunities via the IVC Evidensia Academy.
  • Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers.
  • Discounted staff pet care.

Lake View Veterinary Centre values diversity, equality, inclusion, and belonging, welcoming candidates from all minority and diverse groups.


  • Veterinary Lead

    2 days ago


    Leicester, Leicester, United Kingdom JR Veterinary Full time

    We are seeking a Senior Veterinary Surgeon to lead our veterinary team at JR Veterinary. As a Head Vet, you will be responsible for overseeing the delivery of high-quality patient care and leading a team of experienced veterinarians.Our ideal candidate will have strong experience in both routine small animal cases and exotic animals, as well as excellent...

  • Veterinary Team Lead

    3 hours ago


    Leicester, Leicester, United Kingdom VC Evidensia UK Full time

    Veterinary Team Lead OpportunitySalary: £25,000 - £30,000 per annumLake View Veterinary Group is seeking an experienced veterinary receptionist to lead our client care team and provide exceptional customer service.Main Responsibilities:Lead a team of client care representatives, conducting performance reviews, training, and development.Ensure seamless...


  • Leicester, Leicester, United Kingdom VC Evidensia UK Full time

    Front Office Team Lead - Veterinary CentreLake View Veterinary Centre seeks an experienced veterinary receptionist to lead our client care team and provide exceptional customer service in East Midlands. As a key member of our team, you will be responsible for managing a team, ensuring efficient front-of-house services, including appointment scheduling,...


  • Leicester, Leicester, United Kingdom JR Veterinary Full time

    We are seeking a dynamic Veterinary Medicine Director to join our esteemed client, Hinkley Practice. The ideal candidate will possess strong clinical skills, excellent communication abilities, and a passion for leading a team of veterinary professionals.Salary$80,000 - $110,000 per annum based on experience.Key Responsibilities:Develop and implement...


  • Leicester, Leicester, United Kingdom JR Veterinary Full time

    Are you an experienced Veterinary Surgeon looking to take on a new challenge? We are seeking a Head Vet to join our team at JR Veterinary.The successful candidate will be responsible for leading our veterinary team and ensuring the highest standards of patient care and customer service.The estimated salary for this role is £95,000 - £115,000 per annum,...


  • Leicester, Leicester, United Kingdom Sanctuary Personnel Ltd Full time

    We are seeking a dedicated and enthusiastic Registered Veterinary Surgeon to join our team in Leicester. This permanent position offers a fulfilling career opportunity with one of the UK's largest veterinary retailers.Key Details:Salary: £50,000 - £70,000 per annum (dependent on experience)Benefits: Generous CPD allowance, exclusive company discounts,...


  • Leicester, Leicester, United Kingdom Sanctuary Personnel Ltd Full time

    Sanctuary Personnel Ltd is excited to present a fantastic permanent Registered Veterinary Surgeon position in Leicester. As a dedicated and enthusiastic Registered Veterinary Surgeon, you will be joining a large team consisting of 5 Vets, 7 Registered Veterinary Nurses, 1 Student Veterinary Nurse, 3 Animal Care Assistants and 7 Receptionists and a Practice...


  • Leicester, Leicester, United Kingdom VC Evidensia UK Full time

    Veterinary Client Services ManagerWe are seeking a skilled Experienced Veterinary Receptionist to lead our client care team and uphold the highest standards of customer service at Lake View Veterinary Centre in East Midlands. The ideal candidate will be responsible for leading a team, ensuring seamless front-of-house services, from appointment scheduling to...


  • Leicester, Leicester, United Kingdom British Veterinary Association Full time

    Veterinary Nurse Role OverviewWe are seeking a highly skilled and dedicated Registered Veterinary Nurse to join our team in the East Midlands. As a key member of our team, you will play a vital role in delivering high-quality care to animals and providing a supportive and collaborative environment for our team.The typical day involves a range of tasks,...

  • Veterinary Team Lead

    4 weeks ago


    Leicester, Leicester, United Kingdom bvsjobs.co - Jobboard Full time

    We are seeking an experienced and dynamic veterinary professional to lead our 24-hour Hospital in Leicester.Key Responsibilities:To direct the practice and its staff to deliver exceptional care to clients and pets.Act as the primary point of contact for the practice team from a clinical and leadership perspective.Collaborate closely with the Practice Manager...


  • Leicester, Leicester, United Kingdom British Veterinary Association Full time

    We are seeking a skilled Veterinary Surgeon to join our team at Leicester Central Vets for Pets, a leading veterinary practice in the heart of Leicester.Competitive Salary and BenefitsThe successful candidate can expect a competitive salary of up to £65,000 per annum, together with a £5,000 welcome/relocation bonus. This is in addition to 28 days' annual...


  • Leicester, Leicester, United Kingdom GLG Vets Full time

    Job Title: Lead Veterinary SpecialistCompany Overview: At GLG Vets, we strive to provide exceptional veterinary care to animals in our vibrant and growing practice in Leicester, Leicestershire. We are seeking an experienced and dedicated Veterinary Surgeon to join our dynamic team.Key Responsibilities:Perform routine examinations, diagnostics, and treatments...


  • Leicester, Leicester, United Kingdom The Webinar Vet Full time

    Job Title: Registered Veterinary Nurse Team LeaderAs a key member of The Webinar Vet team, we are seeking a skilled Registered Veterinary Nurse to take on a leadership role. This full-time position offers a competitive salary and the opportunity to develop your management skills.Key Responsibilities:Leading and Inspiring a Team of Veterinary Nurses and Care...

  • Receptionist Manager

    6 hours ago


    Leicester, Leicester, United Kingdom VC Evidensia UK Full time

    Job Overview: Join our team as a receptionist manager at Lake View Veterinary Centre in Thrapston, East Midlands. As a key member of our client care team, you will be responsible for managing front-of-house services, including appointment scheduling, billing, and client communication. This is a proactive role where you will take initiative to enhance...


  • Leicester, Leicester, United Kingdom JR Veterinary Full time

    Hinkley Practice is looking for a highly skilled Small Animal and Exotic Animal Specialist Leader to lead our team of veterinary professionals. The ideal candidate will have experience in managing high-pressure situations, providing exceptional patient care, and maintaining accurate records.Salary$80,000 - $110,000 per annum based on experience.About the...


  • Leicester, Leicester, United Kingdom JR Veterinary Careers Full time

    Lead Veterinary Surgeon VacancyWe are currently seeking an experienced Head Vet to lead our team at JR Veterinary Careers. This exciting opportunity allows you to develop your leadership skills and expertise in small animal and exotic pet care.As a Head Vet, you will oversee a team of 5 vets, guiding them clinically and operationally. Strong communication...


  • Leicester, Leicester, United Kingdom purovets Full time

    Purovets Seeks Experienced Veterinary Nurse for Senior Leadership PositionThis is a rare opportunity to take on a lead role in our dynamic veterinary team. As a senior nurse, you will oversee a dedicated group of professionals providing exceptional care to animals in need.About the RoleWe are looking for an experienced Registered Veterinary Nurse with a...


  • Leicester, Leicester, United Kingdom VC Evidensia UK Full time

    Client Care Team SupervisorWe are looking for an experienced veterinary receptionist to supervise our client care team and deliver exceptional customer service at Lake View Veterinary Centre in East Midlands. As a key team member, you will be responsible for managing a team, ensuring seamless front-of-house services, from appointment scheduling to billing...


  • Leicester, Leicester, United Kingdom purovets Full time

    Senior Nursing Team Lead Wanted for PurovetsThis is an exceptional opportunity to join a forward-thinking veterinary practice as a senior nursing team leader.About the JobWe seek an experienced Registered Veterinary Nurse who can lead our dedicated nursing team in delivering exceptional patient care and promoting preventative healthcare...


  • Leicester, Leicester, United Kingdom purovets Full time

    Purovets is a prestigious veterinary recruitment agency, specializing in placing top professionals in exciting career opportunities. We are currently seeking a highly skilled Veterinary Surgeon to join our team.About the Role:This is an excellent opportunity for an experienced veterinarian to work in a state-of-the-art practice, providing exceptional care to...