Client Care Team Supervisor

18 hours ago


Leicester, Leicester, United Kingdom VC Evidensia UK Full time
Client Care Team Supervisor

We are looking for an experienced veterinary receptionist to supervise our client care team and deliver exceptional customer service at Lake View Veterinary Centre in East Midlands. As a key team member, you will be responsible for managing a team, ensuring seamless front-of-house services, from appointment scheduling to billing and client communication, and enhancing workflows to foster a welcoming environment for both clients and pets.

This part-time position, working approximately 30 hours per week, Monday to Friday, includes core shifts on Monday mornings and Friday evenings, with at least one in three Saturday mornings required. Key requirements include confident use of client management software, adept multitasking, and prioritizing workloads. You will benefit from 6.6 weeks annual leave, additional annual leave for your birthday, enhanced family-friendly policies, cycle to work scheme, initiatives focused on employee wellbeing, non-accidental injury support, learning and development opportunities, and pawsome benefits with discounts and cashback.
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