Customer Service Coordinator

4 days ago


Northampton, Northamptonshire, United Kingdom My Talent Brand Recruitment Ltd Full time
Job Overview

My Talent Brand Recruitment Ltd is seeking a highly organized and customer-focused individual to join our client's customer services team as a Customer Service Administrator.

Key Responsibilities:

  • Provide exceptional customer service and support to clients via phone, email, and other communication channels.
  • Manage and maintain accurate records and databases to ensure seamless customer interactions.
  • Collaborate with internal teams to resolve customer inquiries and issues in a timely and professional manner.
  • Develop and implement process improvements to enhance customer satisfaction and experience.

Requirements:

  • Excellent communication and interpersonal skills.
  • Strong organizational and time management skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Proficiency in Microsoft Office and other relevant software applications.

What We Offer:

  • A competitive hourly rate of £11.53.
  • A Monday to Friday schedule with hours between 08:00 and 16:00.
  • The opportunity to work with a dynamic and customer-focused team.


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