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Customer Service Coordinator
2 months ago
Job Summary: We are seeking a highly skilled Customer Service Administrator to join our team at Ascendant Recruitment. As a Customer Service Administrator, you will be responsible for providing exceptional customer service to our national client base and supporting our Account Managers with administrative tasks.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Monitor and manage customer orders, ensuring accurate and efficient processing.
- Distribute collection reports to customers, maintaining clear and concise communication.
- Collaborate with internal and external customers to resolve issues and provide support.
- Develop and maintain strong relationships with customers, ensuring high levels of satisfaction.
Requirements:
- Proven experience in an administrative role, with a focus on customer service.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects.
- Strong problem-solving skills, with a focus on resolving customer issues efficiently.
- Ability to maintain confidentiality and handle sensitive information with discretion.
What We Offer:
- A dynamic and supportive work environment, with opportunities for growth and development.
- A competitive salary and benefits package, reflecting your value to our team.
- The chance to work with a leading recruitment company, making a real difference in the lives of our clients and candidates.
About Ascendant Recruitment:
Ascendant Recruitment is a leading recruitment company, specializing in PA/Administration, Customer Service, Human Resources, Finance, IT, sales & marketing, and digital marketing divisions. We operate as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. Our team is dedicated to providing exceptional service to our clients and candidates, and we are committed to making a positive impact in our community.
