Customer Service Coordinator
3 days ago
We are seeking a highly motivated and detail-oriented Customer Service Coordinator to join our team at Baxter's National Distribution Centre in Northampton.
Key Responsibilities- Process patient orders for hospitals within defined timescales
- Ensure back-order releases are in place within the defined timescales in line with Company SLAs
- Investigate disputed invoice queries and undertake remedial actions to resolve them
- Build and maintain strong relationships with internal stakeholders and external suppliers
- Respond to all queries and requests within the team's shared inbox within a timely manner
- GCSE Level Standard Education
- Self-motivated, always curious, and consistently eager to learn, with a growth mindset
- Great attention to detail and ability to prioritise
- Excellent written communication skills
- Permanent contract
- Work weekday shift Mondays to Friday 9:00 am - 5:00 pm
- £26,000 base salary + competitive benefits
- Professional development opportunities
We are committed to growing and developing an inclusive and diverse workforce. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we would love to hear from you.
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