Customer Service Coordinator
4 days ago
Pertemps Northampton is seeking a highly skilled Customer Service Administrator to join our team. As a key member of our operations team, you will be responsible for ensuring that all customers receive a professional, efficient, and effective service that meets their expectations.
Key Responsibilities:- Monitor customer perceptions and expectations of the Customer Services Department and help to develop and implement new systems to improve customer satisfaction.
- Liaise with internal teams, including operations and shipping, to ensure that all orders are processed and delivered in accordance with customer expectations.
- Proactively communicate with customers to keep them informed of delivery dates, schedule changes, and any other relevant information.
- Investigate and resolve customer complaints and issues, reporting on key performance indicators (KPIs) and identifying areas for improvement.
- Perform other duties as required to support the smooth operation of the Customer Services Department.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and decision-making skills.
- Ability to work collaboratively as part of a team.
- Annual holiday entitlement of 28 days, plus bank holidays.
- Free parking on site.
- Group Personal Pension Scheme.
- Opportunity to work with a supportive and dedicated team.
- Career growth and advancement opportunities within the company.
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Customer Service Coordinator
6 days ago
Northampton, Northamptonshire, United Kingdom Bloor Homes Full timeJob DescriptionJob Title: Customer Care Co-ordinatorCompany: Bloor HomesJob Type: Full-timeLocation: [Location]Job Summary:We are seeking a highly organized and customer-focused Customer Care Co-ordinator to join our team. As a Customer Care Co-ordinator, you will be responsible for providing exceptional customer service, resolving customer complaints, and...
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Customer Service Coordinator
6 days ago
Northampton, Northamptonshire, United Kingdom Bloor Homes Full timeJob DescriptionJob Title: Customer Care Co-ordinatorCompany: Bloor HomesJob Type: Full-timeLocation: [Location]Job Summary:We are seeking a highly organized and customer-focused Customer Care Co-ordinator to join our team. As a Customer Care Co-ordinator, you will be responsible for providing exceptional customer service, resolving customer complaints, and...
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Customer Service Coordinator
3 days ago
Northampton, Northamptonshire, United Kingdom Bloor Homes Full timeJob DescriptionJob Title: Customer Care Co-ordinatorCompany: Bloor HomesJob Type: Full-timeLocation: [Location]Job Summary:We are seeking a highly organized and customer-focused Customer Care Co-ordinator to join our team. As a Customer Care Co-ordinator, you will be responsible for providing exceptional customer service, resolving customer complaints, and...
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Customer Service Coordinator
3 days ago
Northampton, Northamptonshire, United Kingdom Bloor Homes Full timeJob DescriptionJob Title: Customer Care Co-ordinatorCompany: Bloor HomesJob Type: Full-timeLocation: [Location]Job Summary:We are seeking a highly organized and customer-focused Customer Care Co-ordinator to join our team. As a Customer Care Co-ordinator, you will be responsible for providing exceptional customer service, resolving customer complaints, and...
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Customer Service Coordinator
6 days ago
Northampton, Northamptonshire, United Kingdom Baxter Full timeAbout This RoleWe are seeking a highly motivated and detail-oriented Customer Service Coordinator to join our team at Baxter. As a key member of our Back Office Customer Service team, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesProcess patient orders for hospitals within defined...
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Customer Service Coordinator
7 days ago
Northampton, Northamptonshire, United Kingdom Baxter Full timeAbout This RoleWe are seeking a highly motivated and detail-oriented Customer Service Coordinator to join our team at Baxter. As a key member of our Back Office Customer Service team, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesProcess patient orders for hospitals within defined...
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Customer Service Coordinator
7 days ago
Northampton, Northamptonshire, United Kingdom Pertemps Northampton Full timePertemps Northampton is seeking a highly skilled Customer Service Administrator to join our team.About the Role:Customer Service: Provide exceptional customer service to internal and external customers, ensuring all interactions are professional, efficient, and effective.Order Management: Collaborate with the operations team and shipping department to ensure...
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Customer Service Operations Coordinator
4 weeks ago
Northampton, Northamptonshire, United Kingdom Baxter Full timeJoin Baxter, a renowned leader in the healthcare sector, as a Customer Service Operations Coordinator. This pivotal role involves overseeing data management for order processing, pricing assessments, and additional responsibilities. We seek individuals who are proactive, detail-oriented, and possess strong communication skills.Primary Duties:Efficiently...
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Customer Support Coordinator
4 weeks ago
Northampton, Northamptonshire, United Kingdom Niyaa People Ltd Full timeWe are currently seeking a Customer Support Coordinator to join a reputable residential construction firm.Key Responsibilities:Responding to customer inquiries regarding property maintenance and related issues.Organizing and scheduling technicians and subcontractors to fulfill service requests.Qualifications:Demonstrated experience in a similar...
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Maintenance Operations Coordinator
7 days ago
Northampton, Northamptonshire, United Kingdom Service Care Solutions Full timeJob OverviewService Care Solutions is seeking a skilled Maintenance Operations Coordinator to join our team. As a key member of our maintenance team, you will be responsible for ensuring the smooth operation of our facilities and providing exceptional customer service to our clients.Key ResponsibilitiesCollaborate with the maintenance team to perform...
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Customer Service Coordinator
4 days ago
Northampton, Northamptonshire, United Kingdom My Talent Brand Recruitment Ltd Full timeAbout My Talent Brand Recruitment LtdWe are seeking a highly organized and customer-focused individual to join our client's customer services team as a Customer Service Administrator.Key Responsibilities:Provide exceptional customer service to clients via phone, email, and other communication channels.Manage and respond to customer inquiries in a timely and...
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Customer Service Coordinator
4 days ago
Northampton, Northamptonshire, United Kingdom My Talent Brand Recruitment Ltd Full timeAbout My Talent Brand Recruitment LtdWe are seeking a highly organized and customer-focused individual to join our client's customer services team as a Customer Service Administrator.Key Responsibilities:Provide exceptional customer service to clients via phone, email, and other communication channels.Manage and respond to customer inquiries in a timely and...
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Customer Service Coordinator
12 hours ago
Northampton, Northamptonshire, United Kingdom Ascendant Recruitment Full timeJob Summary: We are seeking a highly skilled Customer Service Administrator to join our team at Ascendant Recruitment. As a Customer Service Administrator, you will be responsible for providing exceptional customer service to our national client base and supporting our Account Managers with administrative tasks.Key Responsibilities:Respond to customer...
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Customer Service Coordinator
14 hours ago
Northampton, Northamptonshire, United Kingdom Ascendant Recruitment Full timeJob Summary: We are seeking a highly skilled Customer Service Administrator to join our team at Ascendant Recruitment. As a Customer Service Administrator, you will be responsible for providing exceptional customer service to our national client base and supporting our Account Managers with administrative tasks.Key Responsibilities:Respond to customer...
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Customer Scheduling Coordinator
6 days ago
Northampton, Northamptonshire, United Kingdom Ricoh Full timeJob SummaryWe are seeking a highly skilled Customer Scheduling Coordinator to join our team at Ricoh. As a key member of our service delivery team, you will be responsible for the effective scheduling of technical resources across a designated customer base.Key ResponsibilitiesCoordinate the scheduling of technical resources to ensure maximum utilization and...
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Customer Scheduling Coordinator
7 days ago
Northampton, Northamptonshire, United Kingdom Ricoh Full timeJob SummaryWe are seeking a highly skilled Customer Scheduling Coordinator to join our team at Ricoh. As a key member of our service delivery team, you will be responsible for the effective scheduling of technical resources across a designated customer base.Key ResponsibilitiesCoordinate the scheduling of technical resources to ensure maximum utilization and...
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Customer Service Coordinator
4 days ago
Northampton, Northamptonshire, United Kingdom My Talent Brand Recruitment Ltd Full timeJob OverviewMy Talent Brand Recruitment Ltd is seeking a highly organized and customer-focused individual to join our client's customer services team as a Customer Service Administrator.Key Responsibilities:Provide exceptional customer service and support to clients via phone, email, and other communication channels.Manage and maintain accurate records and...
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Customer Service Coordinator
4 days ago
Northampton, Northamptonshire, United Kingdom My Talent Brand Recruitment Ltd Full timeJob OverviewMy Talent Brand Recruitment Ltd is seeking a highly organized and customer-focused individual to join our client's customer services team as a Customer Service Administrator.Key Responsibilities:Provide exceptional customer service and support to clients via phone, email, and other communication channels.Manage and maintain accurate records and...
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Customer Service Coordinator
15 hours ago
Northampton, Northamptonshire, United Kingdom Ascendant Recruitment Full timeJob Summary:We are seeking a highly skilled and experienced Customer Service Administrator to join our team at Ascendant Recruitment. As a Customer Service Administrator, you will be responsible for providing exceptional customer service to our national client base and supporting our Account Managers with administrative tasks.Key Responsibilities:Manage and...
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Customer Service Coordinator
12 hours ago
Northampton, Northamptonshire, United Kingdom Ascendant Recruitment Full timeJob Summary:We are seeking a highly skilled and experienced Customer Service Administrator to join our team at Ascendant Recruitment. As a Customer Service Administrator, you will be responsible for providing exceptional customer service to our national client base and supporting our Account Managers with administrative tasks.Key Responsibilities:Manage and...