Quality Director

2 weeks ago

Cumbernauld, North Lanarkshire, United Kingdom William Grant & Sons Full time
{"title": "Quality Director", "content": "Job Overview

As a Quality Director at William Grant & Sons, you will play a pivotal role in driving performance improvement and facilitating the delivery of the Luxury Quality Strategy. Your primary objective will be to optimize product quality and meet customer expectations.

Main Responsibilities
  • Lead and motivate the Luxury Quality Team to maximize achievement and engagement.
  • Implement and maintain Quality Assurance Processes, deploying quality standards that meet requirements across the Cumbernauld site.
  • Contribute to New Product Development activities, ensuring quality requirements and customer expectations are integrated into all new products and supplier standards are available on time.
  • Collaborate with NPD to develop, implement, and maintain Luxury Quality standards for newly developed products, ensuring clear communication to manufacturing and quality teams.
  • Investigate customer/consumer complaints, supporting complaint handling processes and working with teams to establish root cause and implement corrective actions.
  • Manage Supplier Quality performance, including supplier audits and supplied material non-conformances, validating and verifying corrective actions.
  • Manage non-conforming products and non-conformance processes, facilitating root-cause analysis investigations and implementing corrective actions to drive a 'Right First Time' approach.
  • Complete data analysis and trending to report performance and drive continuous improvement.
Requirements
  • An experienced Quality professional with luxury/premium market exposure.
  • Team management experience.
  • Experience in New Product Development.
  • Background in implementing and maintaining quality standards.
What We Offer
  • A competitive salary and benefits package.
  • A generous holiday entitlement and opportunity to 'buy' or 'sell' holiday time.
  • Private Healthcare and remote GP service.
  • A defined contribution pension plan.
  • An Employee Assistance Programme offering practical support on everyday matters.
  • Life Assurance cover.
  • Product allocation and Cycle to Work scheme.
  • Charity donation opportunities.
  • Learning resources to support personal development.
About William Grant & Sons

A HOME FOR RARE CHARACTERS

William Grant & Sons: a home where Rare Characters thrive.

We value every employee for their rare character, distinctive skills, experience, and perspectives.

", "lang_code": "en-US"}

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