Quality Director

2 weeks ago

Cumbernauld, North Lanarkshire, United Kingdom William Grant & Sons Full time
Job Title: Quality Director

At William Grant & Sons, we're seeking a seasoned Quality Director to drive performance improvement and facilitate the delivery of our Luxury Quality Strategy. As a key member of our team, you'll optimize product quality and meet customer expectations.

Main Responsibilities:
  • Lead and motivate the Luxury Quality Team to maximize achievement and engagement.
  • Implement and maintain Quality Assurance Processes, deploying quality standards that meet requirements across our Cumbernauld site.
  • Contribute to New Product Development activities, ensuring quality requirements and customer expectations are integrated into all new products.
  • Collaborate with NPD to develop, implement, and maintain Luxury Quality standards for new products, ensuring clear communication to manufacturing and quality teams.
  • Investigate customer complaints, supporting complaint handling processes and working with teams to establish root cause and implement corrective actions.
  • Manage Supplier Quality performance, including supplier audits and material non-conformances, validating and verifying corrective actions.
  • Manage non-conforming products and processes, facilitating root-cause analysis and implementing corrective actions to drive a 'Right First Time' approach.
  • Complete data analysis and trending to report performance and drive continuous improvement.
Our Ideal Candidate:
  • An experienced Quality professional with luxury/premium market exposure.
  • Team management experience.
  • Experience in New Product Development.
  • Background in implementing and maintaining quality standards.
What We Offer:
  • A competitive salary and benefits package.
  • A generous holiday entitlement and opportunity to 'buy' or 'sell' holiday time.
  • Private Healthcare and remote GP service.
  • A defined contribution pension plan.
  • An Employee Assistance Programme offering practical support on everyday matters.
  • Life Assurance cover.
  • Product allocation and a Cycle to Work scheme.
  • The opportunity to claim up to £1,000 per year for a charity or charities.
  • Learning resources to help you be your best self.
About William Grant & Sons:

We value every employee for their rare character, distinctive skills, experience, and perspectives. Every one of our colleagues has a role to play in helping us achieve our growth ambitions.

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