Deputy Boutique Director, Harrods

7 days ago

London, Greater London, United Kingdom Vacheron Constantin Full time
About the Role

This is an exciting opportunity to join Vacheron Constantin as a key member of our Harrods boutique team. As the Deputy Boutique Director, you will play a vital role in supporting the Boutique Manager in creating an exceptional client experience and driving business results.

Key Responsibilities
  • Support the Boutique Manager in maintaining high operational standards and developing a strong clienteling approach to drive business growth.
  • Contribute to the growth of the Vacheron Constantin brand's reputation and desirability in the market through networking activities, client events, and partnerships.
  • Lead by example and develop individual relationships with clients and prospects.
  • Partner with the Boutique Director to develop targeted action plans for clients and prospects while driving business forward.
  • Oversee and prepare weekly, monthly, and annual reports to provide strategic analysis and action plans for the boutique.
  • Ensure consistent, uncompromising high standards of presentation and client service.
  • Manage boutique operations in accordance with Vacheron Constantin and group compliance policies.
Requirements
  • Pursuit of excellence: passion, team spirit, distinguished, presence, integrity.
  • Sense of diplomacy: leadership, fairness, aptitude for client service.
  • Business sense: anticipation, decisiveness, organisational skills, ability to delegate.
What We Offer
  • Flexible working hours and quality workplace.
  • Health and wellness programs.
  • Socially engaged work environment.
  • Generous holidays and days offered.
  • Company restaurant.
  • Training and learning programs.

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